Clear answers for every journey.
Browse common questions from customers and driver partners.
customersWhat is Next Driver?
Next Driver helps customers book trained driver partners to drive the customer’s own car in Delhi NCR.
customersHow do I book a driver?
Open the Customer App, choose a service, add pickup and schedule details, review the transparent fare and confirm.
customersCan I schedule in advance?
Yes. You can choose a future reporting date and time during booking.
customersAre one-way and outstation bookings supported?
Yes. Available services include in-city hourly, one-way drop and outstation or intercity trips.
customersHow is pricing shown?
The app displays the available fare breakdown, taxes and applicable charges before confirmation. Pricing may vary by service and trip details.
customersHow do I contact support?
Use Customer Care in the app or the Need Help option on an active booking.
driversHow do I join Next Driver?
Download the Partner App, verify your mobile number, complete your profile and submit the required documents.
driversIs there a joining fee?
No. Next Driver does not charge a driver joining fee.
driversWhen do drivers get paid?
Eligible online-ride earnings appear in the wallet and follow the payout schedule shown in the Partner App. Bank holidays may move processing to the next working day.
driversCan I choose my working hours?
Yes. Driver partners control when they are online and can review ride information before accepting.
driversWhat documents are required?
A valid driving licence and standard identity/KYC documents are required. Exact requirements appear during onboarding.
driversHow does support work?
The Partner App includes common-answer assistance and escalation to a live Next Driver support agent.